2009 was inarguably a great year for the Gov 2.0 movement. I'll trust folks like Andrea DiMaio
, Steve Radick
, Gwynne Kostin
, Tim O'Reilly
and Mark Drapeau
to make that point better than I can.
But what I did want to offer in terms of sort of a year-end wrap are a number of links to resources that I found helpful during the year. This is pretty much the list of links I e-mail to officials looking to get started in social media, from policy to practice. I hope you find it useful, and that you'll add more resources in the comments.
Govloop.com - known as the "Facebook for Government," where fed, local and state employees and contractors actively discuss best-practices and share ideas The Federal Web Managers Social Media Subcouncil has an active wiki with policies and best practices. A collection of blog posts I've done on gov and social media. State of Utah is one of the governments doing it best and has issued clean and simple social media guidelines (pdf). Roanoke County issued a sound social media policy (pdf download from Google Docs) Many of the best social media policies come from the corporate tech world, and, likeÃÂÃÂ this one from IBM, include "Don't Forget Your Day Job." Intel has a good closing line about moderation - "The Good, the Bad, But Not the Ugly."
The Air Force Social Media Guide (pdf) is very impressive, and Page 8 has a good outline of policies. The AF simply takes the approach that since most airmen are engaged in social media, they need to accept that and train, counsel and guide. Social media presents a significant issue for many jurisdictions with stringent IT policies. The DOE addresses that (pdf) with a "limited use" policy for the Web.ÃÂÃÂ
I was impressed by Delaware's social media policy (pdf). The Muni Gov 2.0 group continues to generate great content, like this guide to government in Second Life. I also enjoyed the Twitter guide put together by Dave Briggs of Learning Pool.
~ Adriel Hampton is a San Francisco public servant and host of the Gov 2.0 Radio podcast . Follow him on Twitter @adrielhampton .
Posted via email from Wired to Share